Enjoy free shipping on every order! | Download Our App for App Exclusive Offers! | Buy 2 products and get a Free Gift 

Privacy Policy

Last updated: 20 July 2025

Your privacy is important to us. This Privacy Policy explains how SuprSeeds (“we”, “our”, “us”) collects, uses, shares, and protects your information when you visit or make a purchase from our website [www.suprseeds.com] (the “Site”).

1. Information We Collect

We collect the following types of information:

a) Personal Information
  • Name, email address, phone number
  • Shipping and billing address
  • Payment details (processed via secure third-party gateways)
  • Demographic information (age, gender, location)
b) Non-Personal Information
  • Device information (IP address, browser type, operating system)
  • Cookies and tracking data (see below)
  • Session activity and site usage analytics
c) Sensitive Personal Data (SPDI)

We do not collect health records, biometric data, or Aadhaar information. Payment data is securely handled by third-party processors and is not stored by SuprSeeds.

2. How We Use Your Information

We use the collected data to:

  • Process and fulfill your orders
  • Send transactional and promotional emails/SMS/WhatsApp
  • Improve our website experience, UX, and product offerings
  • Respond to customer support queries
  • Comply with legal and tax obligations

We may also use the data for remarketing and advertising on platforms like Google, Meta, Amazon, etc.

3. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Recognize returning visitors
  • Store cart and session info
  • Measure ad performance
  • Run analytics via Google Analytics, Meta Pixel, Amazon Attribution, etc.

You can manage or disable cookies in your browser settings.

4. Data Sharing & Third Parties

We do not sell your personal data. However, we may share data with trusted third parties:

  • Payment gateways: Razorpay, Stripe, Cashfree etc.
  • Shipping providers: Shiprocket, Delhivery, Bluedart etc.
  • Advertising platforms: Google, Meta, Amazon Ads
  • Analytics tools: Google Analytics, Meta Pixel, Hotjar etc.
  • Email/SMS tools: Klaviyo, Mailmodo, Mailchimp, Gupshup etc.

Each third party has its own privacy policies and is GDPR & IT Rules compliant.

5. Your Data Rights

Under Indian law and GDPR, you have the right to:

  • Access your data
  • Update or correct your data
  • Request deletion of your data
  • Withdraw consent from marketing communication
  • Lodge complaints with data authorities

To exercise your rights, contact us at: [info@suprseeds.com]

6. Data Security

We implement strict security measures:

  • SSL encryption
  • Secure servers
  • Role-based access control
  • Periodic audits & compliance checks

Your payment information is processed through PCI-DSS compliant payment gateways. We do not store credit card details.

7. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal data from minors. If we find out we’ve collected such data, we will delete it immediately.

8. Retention of Data

We retain your data as long as your account is active or as needed to:

  • Fulfill orders
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

You may request deletion anytime.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Grievance Officer (As per Indian IT Act 2000)

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are:

Name: Tushar Arya
Email: [info@suprseeds.com]

11. Contact Us

If you have any questions or concerns about this Privacy Policy or data handling practices, contact us at:

📩 Email: info@suprseeds.com