Privacy Policy

Last updated: 20 July 2025

Your privacy is important to us. This Privacy Policy explains how SuprSeeds (“we”, “our”, “us”) collects, uses, shares, and protects your information when you visit or make a purchase from our website [www.suprseeds.com] (the “Site”).

1. Information We Collect

We collect the following types of information:

a) Personal Information

Name, email address, phone number
Shipping and billing address
Payment details (processed via secure third-party gateways)
Demographic information (age, gender, location)

b) Non-Personal Information

Device information (IP address, browser type, operating system)
Cookies and tracking data (see below)
Session activity and site usage analytics

c) Sensitive Personal Data (SPDI)

We do not collect health records, biometric data, or Aadhaar information. Payment data is securely handled by third-party processors and is not stored by SuprSeeds.

2. How We Use Your Information

We use the collected data to:

Process and fulfill your orders
Send transactional and promotional emails/SMS/WhatsApp
Improve our website experience, UX, and product offerings
Respond to customer support queries
Comply with legal and tax obligations

We may also use the data for remarketing and advertising on platforms like Google, Meta, Amazon, etc.

3. Cookies & Tracking Technologies

We use cookies and similar tools to:

Recognize returning visitors
Store cart and session info
Measure ad performance
Run analytics via Google Analytics, Meta Pixel, Amazon Attribution, etc.

You can manage or disable cookies in your browser settings.

4. Data Sharing & Third Parties

We do not sell your personal data. However, we may share data with trusted third parties:

Payment gateways: Razorpay, Stripe, Cashfree etc.
Shipping providers: Shiprocket, Delhivery, Bluedart etc.
Advertising platforms: Google, Meta, Amazon Ads
Analytics tools: Google Analytics, Meta Pixel, Hotjar etc.
Email/SMS tools: Klaviyo, Mailmodo, Mailchimp, Gupshup etc.

Each third party has its own privacy policies and is GDPR & IT Rules compliant.

5. Your Data Rights

Under Indian law and GDPR, you have the right to:

Access your data
Update or correct your data
Request deletion of your data
Withdraw consent from marketing communication
Lodge complaints with data authorities

To exercise your rights, contact us at: [info@suprseeds.com]

6. Data Security

We implement strict security measures:

SSL encryption
Secure servers
Role-based access control
Periodic audits & compliance checks

Your payment information is processed through PCI-DSS compliant payment gateways. We do not store credit card details.

7. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal data from minors. If we find out we’ve collected such data, we will delete it immediately.